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Howard Hanna Cookie Policy (HowardHanna.com)
Effective Date: September 8, 2026
Introduction: This Cookie Policy explains how Howard Hanna Real Estate Services ("we" or "us") uses cookies and similar technologies on our website (HowardHanna.com). We are committed to protecting your privacy and ensuring our practices comply with applicable data protection laws, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). This policy is written in clear, plain English so that you - our website visitors and customers - can easily understand our use of cookies. We outline what cookies are, which types we use, why we use them, and how you can manage your preferences. We also describe how cookies relate to your privacy rights under GDPR and CCPA/CPRA. Please read this policy carefully. The most important information is presented first, with additional details provided in later sections.
Current Implementation Notice (Important): HowardHanna.com currently uses cookies for analytics (including Google Analytics), advertising/retargeting, and embedded content (including YouTube). At this time, these cookies may be set when you first visit the site because we do not yet display an on-site cookie banner or provide a cookie preference center. You can manage cookies through your browser settings and other tools described in the Managing Cookies - Your Choices section below. We may implement a cookie banner and preference controls in the future, and if we do, we will update this policy accordingly.
| Cookie Category | Purpose | Examples of Data/Use | Typical Retention |
|---|---|---|---|
Strictly Necessary | Enable core site functionality and services you request. No consent required. | Login authentication; load balancing; user input (forms); security. E.g., a session ID cookie to keep you logged in or remember recent actions on the site. | Session (expires when you close your browser) or short duration. Some strictly necessary cookies may persist for a limited period (e.g., hours to days) depending on their purpose. |
Functional | Remember your preferences and settings to enhance usability. Where required by law, these cookies may be offered on an opt-in basis through a cookie banner/preferences tool (if implemented). | Storing site preferences like language, region, or font size; remembering form info or login details if you choose "Remember Me." E.g., a "preferred location" cookie saving that you want to see homes in Ohio. | Persistent, typically kept for a period of time so your preference is remembered (e.g. several days to 1 year). For example, a language preference cookie might last 6 months to 1 year. |
Analytics | Collect site usage data for performance and optimization. Where required by law, analytics cookies may be offered on an opt-in basis through a cookie banner/preferences tool (if implemented). | Page visits, time on page, buttons clicked, error logging. E.g., Google Analytics cookies (_ga, _gid) tracking pages you view[1]. We use the data to improve website content and navigation. Data is aggregated and not used to identify you personally in our reports. | Persistent, but variable. Many analytics cookies last from 30 minutes up to 24 months (Google Analytics' main cookie typically lasts ~2 years)[2]. Some may renew on each visit. You can delete these any time via your browser. |
Advertising/Targeting | Provide relevant marketing and ads, limit repeats, measure ad performance. Where required by law, these cookies may be offered on an opt-in basis through a cookie banner/preferences tool (if implemented). (May constitute "selling/sharing" under CCPA - see below.) | Unique identifiers to build an interest profile; recording that you viewed a particular property or page. E.g., third-party advertising cookies may include Google Ads/DoubleClick or Facebook/Meta Pixel, which can help measure campaign performance and support retargeting based on interactions with HowardHanna.com. | Persistent, often long-term but set by third parties. Common durations range from 3 months to 1-2 years, depending on the provider. (For example, some ad cookies expire after ~90 days, while others may last a year or more if not cleared.) |
Social Media | Enable social sharing and embedded content integration, and allow third-party platforms to recognize you and gather info through our site. Where required by law, these cookies may be offered on an opt-in basis through a cookie banner/preferences tool (if implemented). | Setting by social platforms when content or buttons are embedded. E.g., cookies from Facebook, Twitter, Instagram, YouTube when their widgets or content appear on our site[3]. These may track that you visited or interacted with HowardHanna.com and might be used by the social site for personalization or ads on their platform. | Persistent, set by the third-party social sites. Typically 6 months to 2 years, or according to the social site's own cookie policy. They remain active unless you clear them or they expire. |
1 https://www.flowconsent.com/en/blog/gdpr-cookie-categories-guide
3 https://www.flowconsent.com/en/blog/gdpr-cookie-categories-guide
Privacy Rights & Regional Notices
EU/UK (GDPR/ePrivacy): If you are located in the European Union or the United Kingdom, you may have additional rights and choices regarding cookies. Because HowardHanna.com does not currently provide an on-site cookie banner or cookie preference center, non-essential cookies (including Analytics, Advertising/Targeting, and Social Media cookies) may be set when you first visit the site. You can manage cookies through your browser settings and other tools described below. If we implement an on-site consent tool in the future, we will update this policy to describe how you can provide or withdraw consent and how cookie categories are handled.
International Data Transfers: Some service providers that support our website (including analytics, advertising, and embedded-content providers) may process data on servers outside your home country. Where applicable law requires safeguards for international transfers, we will use appropriate transfer mechanisms and protections as required. For additional information, please see our main Privacy Policy.
Your Rights (GDPR): Where the GDPR applies, you may have rights such as the right to access, rectification, erasure, restriction or objection to processing, and data portability. You also have the right to lodge a complaint with your local Data Protection Authority. To exercise rights, please contact us using the details in the Contact Us section below. We may request information to verify your identity before fulfilling certain requests.
California (CCPA/CPRA): If you are a California resident, you may have specific privacy rights regarding your personal information under the CCPA/CPRA. Some cookie-related data (such as online identifiers and browsing activity) may be considered personal information under California law, and certain advertising/retargeting disclosures may be treated as "selling" or "sharing." At this time, HowardHanna.com does not provide an on-site "Do Not Sell or Share My Personal Information" link or a cookie preference center. To submit an opt-out (or other privacy) request, please use the methods listed in the Contact Us section below. You can also manage cookies through your browser settings and vendor/industry opt-out tools.
Managing Cookies - Your Choices
- Browser settings: Most browsers let you view, delete, or block cookies (all cookies or cookies from specific sites). Cookie controls are typically found under "Options" or "Preferences" and "Privacy" or "Security." If you disable cookies entirely, some parts of the site may not function properly.
- Third-party cookies and extensions: You may be able to limit third-party cookies using your browser's privacy settings or by using browser extensions.
- Mobile device controls: Your device operating system may provide privacy controls such as "Limit Ad Tracking" or "Opt out of Ads Personalization."
- Google Analytics controls: Google offers a Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data on sites you visit.
- Industry ad choices: You may be able to opt out of some targeted advertising through industry tools such as the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA) opt-out pages. Note: these tools often rely on cookies, so if you clear cookies you may need to opt out again.
Global Privacy Control (GPC): Some browsers and extensions offer a Global Privacy Control signal. Where required by law and where technically feasible, we will treat a detected GPC signal as an opt-out preference for certain sharing for cross-context behavioral advertising.
Consequences of Disabling Cookies: If you choose to block or delete cookies (whether via our tools or browser settings), please be aware of certain effects:
- Essential features: As mentioned, functions like logging into your account, saving favorite properties, or remembering your preferences might not work properly without cookies. You may need to re-enter information or settings on each visit.
- Analytics: We will have less data on how users interact with our site, which is fine - but it means you might not be contributing to certain improvements or fixes that we base on user behavior aggregation.
- Advertising: If you opt out of targeted ads, you will still see ads (for example, generic ads or random property ads), but they may be less relevant to you. Also, if you later visit other websites, you might encounter general Howard Hanna ads even if they don't reflect things you did on our site (because our retargeting cookies would have been disabled).
We respect your choices and we provide support if you have any difficulties managing your cookies on our site. If you have questions on how to adjust settings, feel free to reach out to us.
Updates to This Policy:
We may update this Cookie Policy from time to time to reflect changes in technology, applicable law, or our business operations (for example, if we adopt new cookies or retire old ones, or if regulations change). When we make changes, we will post the revised policy on this page and update the "Effective Date" at the top. If the changes are significant, we may provide a more prominent notice (such as a website banner or a notification as part of the cookie consent interface). We encourage you to review this Cookie Policy periodically for the latest information on our cookie practices. Your continued use of our site after we post any modifications signifies your acknowledgment of the updated policy.
Contact Us:
If you have any questions or concerns about this Cookie Policy, or about our privacy practices in general, please contact us. We are here to help. You can reach our privacy team in the following ways:
- Email: You can email us at [email protected] [4] for any cookie or privacy-related inquiries. (Please put "Cookie Policy Query" in the subject line if possible.)
- Postal Mail: Privacy Office, Howard Hanna Real Estate Services, 119 Gamma Drive, Pittsburgh, PA 15238, USA.
- Phone: For general inquiries, you may call our corporate office at 412-967-9000 (ask to speak with the Privacy Office).
- Web Form: If we offer an online privacy request form or Privacy Center on our website, you may use it to submit a request online. Otherwise, please email or call us using the contact details above.
We will do our best to address your questions promptly and thoroughly. If you are contacting us to exercise a privacy right (such as opting out or requesting data deletion), please provide sufficient detail for us to locate your information (e.g., the cookie ID or your interactions) and verify your identity.
Disclaimer: This Cookie Policy is provided for general informational purposes to our website users. While it reflects our sincere effort to comply with privacy laws and provide accurate, up-to-date information, nothing in this policy is intended as legal advice. For interpretation of your rights or our obligations under the law, please refer to the text of the GDPR, CCPA/CPRA, or consult a legal professional. This policy focuses on cookies; for a comprehensive understanding of how Howard Hanna handles personal information, please also review our full Privacy Policy (available on our website). We are committed to transparency and trust, and we thank you for taking the time to read our Cookie Policy. Your privacy is important to us, and we appreciate the opportunity to serve you in your real estate journey.